Pauline A Walsh - Terms and Conditions
When you place an order with me, you are making an offer to buy goods. I will send you an e-mail to confirm that I have received your order.
Once I have checked the price and availability of the goods, I will e-mail you again to confirm that I accept your order, and that a contract has been made between us.
I will not take payment from you until I have accepted your order.
In the unlikely event that the goods are not longer available, or that I have made a pricing mistake, I will advise you of this.
You will not receive and e-mail confirming acceptance of your order, and there will be no contract between us.
If the goods are not available, I may supply you with substitute goods.
If you decide not to accept the substitue goods, I will bear the cost of returning them.
I will give you a delivery date when order is placed which should be at most times no more than 2-3 weeks, and it will be 1st class mail.
If there is a problem with the goods, please contact me. I will deal with the matter in accordance with your legal rights.
Will remain until further notice.
Cancellations and Returns
You can cancel your contract at any time up to 7 working days after the day of delivery.
To do this, please e-mail me or write to me.
You do not have to give any reason for cancellation.
However, a brief explanation will help me to improve the service I offer to customers in the future.
IF YOU CANCEL, YOU MUST RETURN THE GOODS TO ME AT YOUR OWN EXPENSE.
You must ensure that the goods are packaged adequately to protect against damage.
If you fail to return the goods, I will collect them, and I will charge you the direct cost of collection.
If you fail to take reasinable care of the goods before they are returned to me, and this results in damage or deterioration, I will charge you for the reduction in value.
THIS CANCELLATION POLICY DOES NOT AFFECT YOUR LEGAL RIGHTS - FOR EXAMPLE, IF GOODS ARE FAULTY OR MISDESCIRBED.
Any Mistakes made during payment will be rectified, and refunds of mistakes will be made.
All communication re payments will be in English and Pound Sterling
No contracts will be held.